This Privacy Policy describes how UMESH PRASAD SONI and its affiliates (collectively " UMESH PRASAD SONI, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://sonisamajmatrimony.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be UMESH PRASAD SONI seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
Sharing- We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your profile and settings on our Platform , this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
Your Rights- You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent- By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
This document is an electronic record in terms of the Information Technology Act, 2000 and its applicable rules, along with amendments related to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published under Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of rules, regulations, privacy policies, and Terms of Use for accessing or using the domain name https://sonisamajmatrimony.com ("Website"), including the related mobile site and application (collectively referred to as the "Platform").
The Platform is owned by Umesh Prasad Soni, incorporated under the Companies Act, 1956, with its registered office at Anuppur, Madhya Pradesh - 484116 (hereinafter referred to as "Platform Owner", "we", "us", or "our").
By accessing, browsing, or otherwise using the Platform, you agree to be bound by these Terms of Use, along with all applicable policies incorporated herein by reference. By using our Platform or transacting through it, you form a binding agreement with the Platform Owner.
These Terms of Use may be updated or modified at any time without prior notice. You are advised to review them periodically to stay informed of any changes.
To access and use our Services, you agree to provide accurate, current, and complete information during and after registration. You are solely responsible for all activities performed using your account.
The Platform and Services are provided on an "as is" and "as available" basis. We make no warranties regarding accuracy, timeliness, performance, or suitability for any specific purpose. You acknowledge that information or materials may contain errors, and we expressly exclude liability for such errors to the fullest extent permitted by law.
All content on the Platform, including but not limited to design, layout, text, and graphics, are proprietary to or licensed by the Platform Owner. You have no right, title, or interest in the intellectual property contained therein.
You agree not to use the Platform for any unlawful or prohibited activity under Indian or local laws. Unauthorized use may result in legal action against you.
The Platform may contain links to third-party websites. Accessing such links will be governed by the respective terms and policies of those websites. We do not endorse or assume responsibility for the content or practices of such sites.
You agree to indemnify and hold harmless the Platform Owner, its affiliates, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms, violation of laws, or infringement of third-party rights.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, technical failures, or government restrictions.
These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in India.
For any queries or concerns regarding these Terms, please contact us using the information provided on the website.
By using sonisamajmatrimony.com, you acknowledge that you have read, understood, and agreed to these Terms of Use.
To register as a member of Soni Samaj Matrimony or use this Site, you must be legally competent and of legal marriageable age as per the laws of India (currently, 18 years or over for females and 21 years or over for males). The Soni Samaj Matrimony site is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited. By using this Site, you represent and warrant that you have the right, contact, authority, and legal capacity to enter into this Agreement and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony. You further confirm that you intent to seek a life partner and that you shall not use this site for casual dating. You also agree to abide by all of the terms and conditions of this Agreement. If at any time Soni Samaj Matrimony is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, Soni Samaj Matrimony reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee.
The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of generating Accepts from relevant matches and cannot be used in connection with any commercial endeavors. This includes providing links to other web sites, whether deemed competitive to Soni Samaj Matrimony or otherwise. Organizations, companies, and/or businesses cannot become Members of Soni Samaj Matrimony and should not use the Soni Samaj Matrimony Service or Site for any purpose. Illegal and/or unauthorized uses of the Site, including unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
Soni Samaj Matrimony reserves the right in it's sole discretion to review the activity & status of each account & block the account of a member based on such review. You hereby confirm that as on date of this registration, you do not have any objection to receive emails, messages and calls from Soni Samaj Matrimony and members of Soni Samaj Matrimony as long as you are a registered member of Soni Samaj Matrimony This context shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This context extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.
Multiple profiles of the same person are not allowed & Soni Samaj Matrimony reserves the right to deactivate all multiple profiles without any refund of subscription fees. You confirm that the Content, information including the personal information provided by you is correct and accurate. You are strongly advised to submit strcmp of your Driving License, Passport or any other Government issued identity and add a trust badge to your profile.
Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service. You will not transmit any chain letters or junk email to other Soni Samaj Matrimony Members. Although Soni Samaj Matrimony cannot monitor the conduct of its Members off the Soni Samaj Matrimony Site, it is also a violation of these rules to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit context.
At Soni Samaj Matrimony, we strive to provide our users with a seamless and satisfactory experience. Please read our refund policy carefully before making any payment on our platform.
Once a payment has been successfully made for any of our membership plans or services, no refund will be issued under any circumstances. Users are requested to review the details of the services and plans carefully before making any purchase.
In case of a failed transaction where the amount has been debited from your bank account but not reflected on our platform:
If you have been charged more than once for the same service due to a technical error, please contact us with the transaction details. After verification, we will coordinate with the payment gateway or bank to facilitate the reversal.
For any queries or assistance related to payment issues, please reach out to us at: